Shipping & Returns Policy

SHIPPING POLICY

We ship every Tuesday, Thursday, and Saturday. Even though we are located in Washington state, we regularly see packages arrive even on the east coast within 2-4 days. We cannot guarantee delivery times, but we do provide tracking information via email and/or SMS. 

Although we will do all we can to help with shipping and delivery problems, we cannot take full responsibility for packages once they are in the hands of the mail carrier unless a clear error was made on our part. In the very rare case that a package is completely lost, we recommend that you file a claim with your local post office or UPS office. If a Flat Rate package was used, an insurance claim can be made to recover the cost of the products.

USA SHIPPING RATES

New for 2019, we now offer simple shipping rates based on the amount you spend:

Spend $25 or less Shipping rate: $4.50
Spend $25.01 to $50 Shipping rate: $7.50
Spend $50.01 to $100 Shipping rate: $8.50
Spend $100.01 to $125 Shipping rate: $5.00 DISCOUNTED RATE!
Spend over $125 Shipping rate: FREE SHIPPING! Wahoo!

 

RETURN POLICY

We accept returns on any unopened, unused product as long as you pay the shipping to get it back to us. Any product that is damaged will be replaced with a new one as long as we have it in stock still. Proof of damage must be provided by emailing us at onlyonelifecreations@gmail.com. 

INTERNATIONAL SHIPPING RATES

Prices can be previewed in multiple currencies, but all purchases will be charged in US dollars. Currency conversion is only an estimate based on current exchange rates. Actual rates may vary slightly from those displayed on our store.

We currently offer shipping to the following countries:

  • Australia
  • Canada
  • Denmark
  • France (Nous parlons le français!)
  • Germany
  • India
  • Ireland
  • Italy
  • Netherlands
  • New Zealand
  • Philippines
  • Singapore
  • South Africa
  • South Korea
  • Switzerland
  • Taiwan
  • United Kingdom

We will ship to any country by request. If your country is not currently listed, simply write to us at onlyonelifecreations@gmail.com and we will add your country. 

By placing an international order, you assume responsibility for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, or brokerage fees required by your country for importing consumer goods. Only One Life Creations can not estimate customs fees and is not responsible for any delays caused by customs.

International shipping rates are based on weight. You can calculate your shipping rate by viewing your shopping cart and click on "Calculate Shipping" as shown below:

Then enter your country and postal code information to see your available rates:

TIP FOR INTERNATIONAL ORDERS: The shipping cost per-item can be quite expensive when only ordering only one or two small products. This is why we recommend to our international customers that you place orders less frequently but make them larger orders with multiple products at a time. This lowers the per-item shipping cost substantially.