We ship every Monday, Wednesday, and Friday. Even though we are located in Washington state, we regularly see packages arrive even on the east coast within 2-4 days. We cannot guarantee delivery times, but we do provide tracking information via email and/or SMS.
Although we will do all we can to help with shipping and delivery problems, we cannot take full responsibility for packages once they are in the hands of the mail carrier unless a clear error was made on our part. Any issues with your shipment need to be brought to our attention within 10 days of the expected delivery date. In the very rare case that a package is completely lost, we will file a claim with the postal carrier and in the majority of cases we will reship the products at our discretion.
Undeliverable Shipment Policy
If a package is returned to us because of a problem with the address, we will refund the full price of the products purchased minus whatever we paid for shipping. You will be notified if we receive your undelivered package.
USA SHIPPING RATES
New for 2019, we now offer simple shipping rates based on the amount you spend:
|Spend $25 or less||Shipping rate: $4.50|
|Spend $25.01 to $50||Shipping rate: $7.50|
|Spend $50.01 to $100||Shipping rate: $8.50|
|Spend $100.01 to $125||Shipping rate: $5.00 DISCOUNTED RATE!|
|Spend over $125||Shipping rate: FREE SHIPPING! Wahoo!|
We accept returns on any unopened, unused product as long as you pay the shipping to get it back to us. Any product that is damaged will either be refunded or replaced with a new one. Proof of damage must be provided by emailing us at firstname.lastname@example.org.
Our return address is:
Only One Life Creations
PO Box 1001
Battle Ground, WA 98604
INTERNATIONAL SHIPPING RATES
Prices can be previewed in multiple currencies, but all purchases will be charged in US dollars. Currency conversion is only an estimate based on current exchange rates. Actual rates may vary slightly from those displayed on our store.
We will ship to any country by request. If your country is not currently listed, simply write to us at email@example.com and we will add your country.
By placing an international order, you assume responsibility for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, or brokerage fees required by your country for importing consumer goods. Only One Life Creations cannot estimate customs fees and is not responsible for any delays caused by customs, nor are we responsible for shipments that are lost or delayed in transit.
International shipping rates are based on weight. You can calculate your shipping rate by viewing your shopping cart and click on "Calculate Shipping" as shown below:
Then enter your country and postal code information to see your available rates:
TIP FOR INTERNATIONAL ORDERS: The shipping cost per-item can be quite expensive when only ordering only one or two small products. This is why we recommend to our international customers that you place orders less frequently but make them larger orders with multiple products at a time. This lowers the per-item shipping cost substantially.