Shipping & Returns Policy

USA SHIPPING RATES*

We offer simple shipping rates based on the amount you spend:

Spend $20 or less Shipping rate: $4.50
Spend $20.01 to $60 Shipping rate: $7.00
Spend $60.01 to $100 Shipping rate: $7.50
Spend $100.01 to $125 Shipping rate: $5.00 DISCOUNTED RATE!
Spend over $125 Shipping rate: FREE SHIPPING! Wahoo!

*These rates are for the 50 US states only. US territories will be charged based on the weight of the shipment.

SHIPPING POLICY

We ship every Monday, Wednesday, and Friday. We ship most packages through the USPS, but we do offer UPS Ground for an additional fee. We cannot guarantee delivery times, but we do provide tracking information via email and/or SMS. 

Although we will do all we can to help with shipping and delivery problems, we cannot take full responsibility for packages once they are in the hands of the mail carrier unless a clear error was made on our part. Any issues with your shipment need to be brought to our attention within 10 days of the expected delivery date. In the very rare case that a package is completely lost, we will file a claim with the postal carrier and in the majority of cases we will reship the products at our discretion. 

Undeliverable Shipment Policy
If a package is returned to us because of a problem with the address, we will give you the option of purchasing another label so we can reship the package to the correct address. Otherwise, we can refund the refund the full price of the products purchased minus our cost for shipping.

RETURN POLICY

We accept returns on any unopened, unused product as long as you pay the shipping to get it back to us. Any product that is damaged will either be refunded or replaced with a new one. Proof of damage must be provided by emailing us at tiffany@onlyonelifecreations.com.

Our return address is: 

Only One Life Creations
PO Box 1001
Battle Ground, WA 98604

INTERNATIONAL SHIPPING RATES

Prices can be previewed in multiple currencies, but all purchases will be charged in US dollars. Currency conversion is only an estimate based on current exchange rates. Actual rates may vary slightly from those displayed on our store.

We will ship to any country by request. If your country is not currently listed, simply write to us at tiffany@onlyonelifecreations.com and we will add your country. 

By placing an international order, you assume responsibility for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, or brokerage fees required by your country for importing consumer goods. Only One Life Creations cannot estimate customs fees and is not responsible for any delays caused by customs, nor are we responsible for shipments that are lost or delayed in transit.

International shipping rates are based on weight. You can calculate your shipping rate by entering your shipping address in the checkout process. 

TIP FOR INTERNATIONAL ORDERS: The shipping cost per-item can be quite expensive when only ordering only one or two small products. This is why we recommend to our international customers that you place orders less frequently but make them larger orders with multiple products at a time. This lowers the per-item shipping cost substantially.