Why We Needed to Increase Our Shipping Rates: A Transparent Look at the Changes

In today’s fast-paced and ever-evolving online marketplace, maintaining a balance between competitive pricing and high-quality service can be challenging. We understand that any increase in shipping rates can be frustrating, and we want to be as transparent as possible about the reasons behind this decision. Our commitment to you, our valued customers, is to provide clarity and understanding regarding the changes we’ve made. Below, we explain why the increase in shipping rates was necessary and how it aligns with our mission to stay competitive while maintaining the quality and reliability you expect.

The Rising Costs of Shipping

Over the past year, shipping costs have steadily increased across the industry. This trend isn’t unique to our company—every retailer is feeling the impact of these rising expenses. Factors such as fuel prices, labor shortages, and increased demand for shipping services have all contributed to the higher costs.

Shipping carriers have implemented rate increases to cope with these challenges, and unfortunately, these costs are passed down to businesses like ours. To ensure that your orders are delivered on time and in the best possible condition, we’ve had to adjust our shipping rates accordingly.

Maintaining Competitive Pricing

We know that you have options when it comes to where you shop, and we strive to offer competitive prices not just on our products but also on shipping. Staying competitive in this landscape means continually evaluating our costs and adjusting where necessary. Our goal is to ensure that we’re offering you the best overall value, which includes balancing product pricing with fair and reasonable shipping costs.

By adjusting our shipping rates, we’re able to remain competitive with other websites, many of which have also had to increase their shipping fees (or have maintained higher shipping rates) due to the same industry-wide challenges. This ensures that we can continue to offer you the products you love at prices that are in line with market standards.

The Reality of Losing Money

In many cases, the cost of shipping has exceeded what we charge our customers. Absorbing these costs might seem like a viable short-term solution, but in the long run, it’s unsustainable. We found ourselves in a position where, on certain orders, we were losing money due to the gap between our shipping charges and the actual cost of delivery.

To continue providing the level of service you expect without compromising on quality, we had to make the difficult decision to increase our shipping rates. This change ensures that we can continue to operate effectively, reinvest in our business, and serve you better in the future.

Our Commitment to You

We want to emphasize that this decision was not made lightly. We carefully considered every aspect of our operations before making this change, always keeping your best interests in mind. Our commitment to you remains the same: to provide high-quality products, reliable service, and a seamless shopping experience.

We appreciate your understanding and continued support as we navigate these challenges together. Please know that we’re always here to answer any questions you may have about this change or any other aspect of our service.

Thank you for choosing to shop with us. We’re excited to continue serving you and delivering the products you love, even in these changing times.

New rates below: We have increased each tier 50 cents. We truly appreciate every customer that has placed an order with us and hope to retain your business.